AirBim.net – 60-Day Return Policy
Effective Date: April 1, 2023
Thank you for shopping with AirBim.net! We’re committed to providing top-quality products and a seamless customer experience. If you’re not fully satisfied with your purchase, we offer a 60-day return policy to ensure your peace of mind.
Return Eligibility
To qualify for a return:
-
Items must be unused, in original packaging, and in the same condition you received them.
-
Some products may have specific return conditions noted in their descriptions.
How to Initiate a Return
-
Contact our support team at [email protected] to start your return.
-
Include your order number and details about the item you’d like to return.
-
Our team will guide you through the next steps.
➤ Please note: Return shipping is the customer’s responsibility unless the return is due to our error or a defective product.
Return Shipping
-
If the return is due to our mistake or a defective product, we’ll cover return shipping costs.
-
Otherwise, customers are responsible for return shipping.
Refund Process
Once we receive and inspect your return:
-
We’ll notify you of the approval status.
-
If approved, your refund will be issued to your original payment method within 5–7 business days.
Damaged or Defective Items
If your item arrives damaged or defective, contact us right away. We’ll arrange for a replacement or refund as quickly as possible.
Care & Maintenance
Our mounts are UV-treated during anodizing to ensure durability. However:
-
Direct sunlight during storage may cause discoloration.
-
Always cover your mounts and boat when not in use—especially in harsh UV climates.
-
Note: Aftermarket covers typically protect our mounts well, but Sea-Doo mooring covers do not. Use proper coverage to avoid damage.
We do not offer warranty coverage for discoloration, due to variability in storage and care practices.
Cleaning Recommendations:
-
Rinse mounts with fresh water and wipe with a soft cloth after each use.
-
Once a month, apply WD-40 to a soft cloth and wipe down gas strut rods.
-
Include this process in your winterization routine for long-term storage.
Order Cancellations
Need to cancel? Reach out within 8 hours of placing your order.
Once your order has been processed or shipped, cancellation is no longer possible.
Agreement
By purchasing from AirBim.net, you acknowledge and agree to the terms of this 60-day return policy.
We truly appreciate your business and are here to help with any questions or concerns.
Feel free to contact our support team at:
📧 [email protected]
📞 920-373-6514
Thank you for choosing AirBim.net!